From the moment our courier picks up your parcel, you’ll receive it within the following delivery window:

  • ITALY: 1-2 business days;
  • EUROPE: 2-5 business days;
  • USA and CANADA: 2-4 business days;
  • THE REST OF THE WORLD: 3-5 business days.



Giusto Manetti Battiloro has chosen Paypal and Nexi, two of the most secure digital transaction companies, as its payment management partners. Customers will finalise payment within their portals in order to guarantee maximum transaction security. The purchase order will be official only when the payment is made and Nexi or Paypal have confirmed the the success of the transaction. It will be the responsibility of Nexi or Paypal to notify our customers of payment and to confirm the transaction was successful.



Need assistance? See our FAQ section where you’ll find answers to the most common questions we’ve been asked.

Can’t find the information you are looking for? Our team of experts is at your service. Contact us at your convenience by writing an e-mail to As a rule, our team will respond on business days and during office hours, so everyday from Monday to Friday, 9:00 am to 6:00 pm.



Once you have purchased a Gold Chef product, you won’t have to worry about anything else. Together with our couriers and our business partners, we’ll take care of all the paperwork for any duties and customs, without any additional charge to you. Our courier will provide all of the information on the status of customs clearance in real time.